Prendiville Ave Medical Centre operate an appointment system.
If more than one person from your family wishes to see the doctor at the same time, please ensure an appointment is made for each family member.
Most consultations are for 15 minutes. If you think your problem is a complex one (multiple problems, pre-employment, insurance or superannuation medicals) please advise the receptionist so that a longer appointment can be booked for you.
We will always try to fit in any urgent cases or emergencies. Please telephone immediately or come straight to the surgery.
Please ensure you contact the surgery to cancel your appointment if you are unable to attend. Missed appointments will be charged a fee of $30.00.
Interpreters and translators are available through the Translating and Interpreting Service (TIS) on 131 450. Please advise our reception staff if you would like us to make arrangements for you or a family member when you make an appointment.
The National Relay Service is available on 133 677 or 1300 555 727 for patients with a hearing impairment.
Out Of Hours Services:
If you require medical attention outside normal surgery hours, a Doctor can be contacted through the Australian Locum Medical Service (details below).
Doctor Doctor - 132 660
Weekdays - From 6pm to 8am
Weekends - From 12 noon Saturday to 8am Monday
Public Holidays - All hours
(Bookings from 4pm Monday to Friday, 10am Saturday)
If you have a Medicare or Veterans Affairs card you will be bulk-billed.
Dial-A-Doctor - 1300 030 030
Doctors will visit you in your home during visiting hours (weeknights, weekends and public holidays) every day of the year.
They bulk bill all patients with a Medicare or Veterans affairs card.
GP After Hours Clinic - 9400 9988
Located in the Specialist Medical Centre (West) - adjacent to Pause Café, the pharmacy and florist - Joondalup Health Campus, Shenton Avenue, Joondalup WA.
Open from 7pm to 11pm weekdays and from 11am to 11pm on weekends.
The GP After Hours Clinic bulk-bills all patients under the age of 16 and those who hold a current pension or health care card.
Home Visit Service:
Home visits for patients who usually attend this surgery will be made wherever possible.
Please Note - Home visits are privately billed at a cost of approximately $30.00 to the patient above the Medicare rebate.
Health Direct Australia is a 24-hour telephone health advice line. If you have a health concern and you’re not sure what to do, simply call 1800 022 22 and speak with a registered nurse. You’ll get fast, expert advice about any health issue, helping you make an informed decision about how to manage it.
Health Direct Hotline - 1800 022 222
For Emergencies call 000
In the event of a Serious Medical Emergency ask for an ambulance and clearly state your location.